Listen Labs
AI-first customer-research platform built around conversational interviews with real participants.
The Company
Listen Labs provides an AI-first customer research platform whose interviewer conducts conversational research with recruited participants. It is used for work such as product concepts, messaging and usability testing.
The company announced a $69 million Series B led by Ribbit Capital in January 2026. Listen said it had reached eight-figure annualised revenue, interviewed more than one million people and served hundreds of enterprises; the valuation above $500 million was reported separately.
Why It Matters
Listen Labs is a test of whether AI can make qualitative research faster without eroding decision quality. Its competitive edge depends on research rigor, participant access and enterprise trust.
Valuation History
What Changed
Profile reviewed against available public information.
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